Ordering and Availability
At Nelle Cards, we strive to make your ordering process as seamless as possible while ensuring product availability is up-to-date and transparent.
Placing an Order
Ordering with us is simple and convenient. Browse our wide selection of Hobby Box products, add your desired items to the cart, and proceed to checkout. You will receive an order confirmation email once your purchase is complete.
Product Availability
Our inventory is updated in real-time to reflect current stock levels. However, due to the high demand for certain products, availability may vary. If a product is out of stock, you can sign up for notifications, and we will inform you as soon as it becomes available.
Pre-Orders
Some of our exclusive or limited-edition products are available for pre-order. When you place a pre-order, the item will be reserved for you and shipped as soon as it is released. Release dates are subject to change, and we will keep you informed of any updates.
Order Modifications and Cancellations
If you need to modify or cancel your order, please contact us within 24 hours of placing the order. After this period, we cannot guarantee that changes can be made.
Backorders
In rare cases, an item may become backordered after you place an order. If this occurs, we will notify you immediately and provide the option to wait for the item to restock or receive a full refund.
Contact Us
For any questions regarding your order or product availability, please reach out to us at:
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Phone: +1 (707) 225-3037
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Address: 3375 Jefferson St, Napa, CA 94558, United States
Thank you for choosing Nelle Cards. We appreciate your business!