Safety Notices
At Nelle Cards, we prioritize the safety and security of our customers. This Safety Notices page provides important information regarding the precautions we take to ensure a safe shopping experience.
1. Product Safety
We ensure that all of the Hobby Box card products offered at Nelle Cards meet high-quality standards. We source from trusted manufacturers and carefully inspect our products to ensure they are free from defects. While our products are safe for handling, we recommend that all customers follow the safety instructions provided with the cards to avoid any accidents or damage.
2. Packaging and Shipping
All orders are packaged securely to avoid damage during shipping. We use robust materials to ensure that your products reach you in perfect condition. However, if you receive a damaged package, please contact our customer support immediately.
3. Data Protection
We are committed to safeguarding your personal information. Our website uses industry-standard security protocols, such as encryption, to protect your payment details and personal information. We do not share your data with third parties without your consent.
4. Handling Products
If you are handling collectible cards, please be cautious and take care not to bend or damage them. Store your cards in protective sleeves or cases to maintain their quality and value.
5. Contact Information
If you have any concerns about product safety, need further assistance, or have any other inquiries, please do not hesitate to reach out to us:
- Email: cliffordmrhenryjames1@gmail.com
- Phone: +1 (707) 225-3037
- Address: 3375 Jefferson St, Napa, CA 94558, United States
6. Emergencies and Recalls
In the unlikely event of a product recall or safety issue, Nelle Cards will promptly notify our customers through email and on our website. We will provide instructions for returning or exchanging affected products.